vendredi 27 mars 2015

Outlook 2013 HTML newsletter header not correct

We seem to be having some problem with displaying our newsletter in some Outlook 2013's. This newsletter was a template created by a third party. But when we upload it to an email and send it, it works perfectly in almost all cases.(gmail, hotmail, webmail,...) and even in most outlook versions except in a few 2013 Outlook's but not all. The problem is that an image is justed as header in the newsletter and in some case this doesn't fill the whole are as you can see below. In the second image you can see that there is whitespace on the side of the image that shouldn't be there.


Can anyone tell me how i can fix this? Thnx


enter image description here enter image description here


Here you can find the code used to display the image on the HTML template:



<body style="margin: 0; background: #e5f1fc;">
<table cellspacing="0" cellpadding="0" style="width: 100%; text-align: center; vertical-align: top; margin: 0; background: #eff7fc;"><tr><td style="width: 100%; text-align: center; background: #e5f1fc;">

<table cellspacing="0" cellpadding="0" style="width: 800px; margin: 0 auto; background: #fff;">
<tr>
<td colspan="5" style="width: 100%; font-size: 0; line-height: 0; vertical-align: top; text-align: left;">
<a href="http://www.ourdomain.be"><img alt="Companyname" src="images/header.jpg" style="margin: 0; border: 0; display: inline-block;" /></a>
</td>
</tr>
<tr><td colspan="5" style="width: 800px; height: 30px; font-size: 0; line-height: 0; vertical-align: top;">&nbsp;</td></tr>
<tr>


EDIT:The problem only seems to appear on our new Dell Lattitude 5540 laptops. Every other 2013 installation shows the email perfectly. Only the laptops have this problem. I can't understand what the problem can be. Does anyone have an idea?


Thnx


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